PRIVACY POLICY
At ZILLA, we are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, disclose, and store your personal information. By using our website (zilla.com.au) and services, you agree to the terms of this Privacy Policy.
1. Collection of Personal Information
We collect personal information that is necessary for us to provide you with our services. The types of personal information we collect may include:
- Name
- Email address
- Contact number
- Postal address
- IP address and browser details
- Other information relevant to providing our services
We may collect this information directly from you when you:
- Fill out forms on our website
- Contact us via email or phone
- Subscribe to our newsletter or marketing communications
- Use or interact with our website, social media, or services
2. Use of Personal Information
We use the personal information we collect for the following purposes:
- To provide you with services and products
- To communicate with you about your account or service requests
- To send you updates, newsletters, and marketing materials (with your consent)
- To improve our website, services, and user experience
- To comply with legal obligations
3. Disclosure of Personal Information
We do not sell, trade, or rent your personal information to third parties. However, we may disclose your information to:
- Third-party service providers who assist us in delivering our services (e.g., web hosting, IT support)
- Legal or regulatory authorities if required by law
- Any successor in interest if there is a merger or acquisition of ZILLA
4. Cookies and Analytics
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us to remember your preferences and track website traffic. You can manage your cookie preferences in your browser settings.
We may also use third-party analytics tools (such as Google Analytics) to collect information about how visitors use our website. This information is used to analyse trends and improve our website’s functionality.
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
6. Accessing and Correcting Your Personal Information
You have the right to access and correct any personal information we hold about you. If you wish to access or correct your information, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.
7. Opting Out of Marketing Communications
You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. Any changes will be posted on our website, and your continued use of our website after these changes indicates your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
ZILLA
Email: hello@zilla.com.au
Website: zilla.com.au